KASDEALS Logo

Refund Policy

Last updated: April 2, 2025

1. Introduction

This Refund Policy outlines the terms and conditions for refunds and cancellations of premium services and subscriptions purchased on KASDEALS. By using our services, you agree to the terms of this Refund Policy.

2. Premium Services

KASDEALS offers various premium services, including but not limited to:

  • Featured property listings
  • Premium agent profiles
  • Advanced property search tools
  • Marketing services for property sellers
  • Subscription plans for agents and brokers

3. Refund Eligibility

3.1 One-time Services

For one-time services (such as featured listings or premium placements):

  • Refunds may be requested within 48 hours of purchase if the service has not been activated or used.
  • Once a service has been activated or used (e.g., a featured listing has gone live), no refund will be provided.
  • If a technical issue prevents the service from functioning as described, you may be eligible for a full or partial refund, subject to verification by our technical team.

3.2 Subscription Services

For subscription-based services:

  • You may cancel your subscription at any time through your account settings.
  • Cancellation will take effect at the end of your current billing cycle.
  • No refunds will be provided for partial subscription periods.
  • If you cancel within 7 days of initial subscription and have not used any premium features, you may be eligible for a full refund.

4. Non-Refundable Items

The following items are non-refundable:

  • Services that have been fully delivered or consumed
  • Promotional or discounted services
  • Services purchased as part of a bundle or package
  • Services where the terms of sale explicitly state "no refunds"

5. Refund Process

To request a refund:

  1. Contact our customer support team at refunds@kasdeals.com or through the "Help" section in your account.
  2. Provide your order number, the service purchased, and the reason for requesting a refund.
  3. Our team will review your request within 3-5 business days.
  4. If approved, refunds will be processed to the original payment method used for the purchase.
  5. Refund processing times may vary depending on your payment provider (typically 5-10 business days).

6. Cancellation Process

To cancel a subscription:

  1. Log in to your KASDEALS account.
  2. Navigate to "Account Settings" > "Subscriptions".
  3. Select the subscription you wish to cancel and click "Cancel Subscription".
  4. Follow the prompts to confirm cancellation.
  5. You will receive an email confirmation of your cancellation.

7. Disputes and Exceptions

If you believe an exception should be made to this policy:

  • Contact our customer support team with details of your situation.
  • Provide any relevant documentation or evidence to support your request.
  • Our team will review exceptional cases on an individual basis.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Refund Policy.

9. Contact Information

If you have any questions about this Refund Policy, please contact us at:

Email: refunds@kasdeals.com
Phone: +91-9876543210
Address: 123 Business Park, Sector 62, Noida, Uttar Pradesh 201301, India